About Handi-Go Transportation
Handi-Go Transportation LLC is a family-owned ground transportation company serving the Dallas-Fort Worth metroplex. We provide non-emergency medical transport, senior rides, airport transfers, and a full range of personal and professional transportation services.
Contact us at info@handigodfw.com or 469-323-9060.
Booking a Ride
Rides can be booked by phone, text, email, or through our website contact form. A booking is confirmed once you receive confirmation from Handi-Go Transportation LLC directly.
When booking, please provide accurate information about the pickup location, destination, number of passengers, and any special needs or considerations. Inaccurate information may affect our ability to serve you.
Cancellation Policy
To cancel or reschedule, contact us by phone or text at 469-323-9060 or by email at info@handigodfw.com. Cancellations are not considered received until confirmed by a Handi-Go representative.
Payment
Payment is collected at the time of service by the driver or over the phone. We accept:
- Credit cards
- Cash
Payment is due at the time of service. Rates are provided at the time of booking. Handi-Go Transportation LLC does not process payments through this website.
Passenger Conduct
To ensure a safe and comfortable experience for everyone, passengers agree to:
- Be ready at the agreed pickup time and location
- Treat drivers with courtesy and respect
- Not engage in behavior that endangers the driver, other passengers, or the vehicle
- Not bring items that are illegal, hazardous, or prohibited by law
Handi-Go Transportation LLC reserves the right to refuse or end service at any time if passenger conduct poses a safety risk or violates these terms.
Delays and Wait Times
We make every effort to arrive on time. Delays caused by traffic, weather, or circumstances outside our control do not constitute a breach of service. We will notify you as soon as possible if a significant delay is anticipated.
Drivers will wait up to 10 minutes past the scheduled pickup time. If a passenger is unreachable and does not appear within that window, the ride may be marked as a no-show. Please contact us immediately if you are running late.
Limitation of Liability
Handi-Go Transportation LLC carries appropriate insurance for the transportation services we provide. Our liability is limited to direct damages arising from our negligence in connection with the transportation service itself.
We are not responsible for items left in vehicles. If you believe you have left an item with us, contact us promptly at 469-323-9060 and we will make every effort to return it.
Website Use
This website is provided for informational purposes and to facilitate booking requests. You agree not to misuse the site, submit false information, or use it in any way that could harm Handi-Go Transportation LLC or other users.
Changes to These Terms
We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of the State of Texas. Any disputes arising from your use of our services will be resolved in the courts of Collin County, Texas.
Contact Us
Questions about these terms? Reach out directly:
- Email: info@handigodfw.com
- Phone / Text: 469-323-9060