Who We Are
Handi-Go Transportation LLC is a family-owned ground transportation company based in the Dallas-Fort Worth area. We can be reached at info@handigodfw.com or 469-323-9060.
What We Collect
We collect two types of information:
1. Website analytics
We use Google Analytics to understand how visitors use our site. This collects anonymized data including:
- Pages visited and time spent on each page
- General geographic location (city/region level)
- Browser type and device category
- How you arrived at our site (search, direct, referral)
This data is aggregated and anonymous — we cannot identify you personally from it. Google Analytics data is governed by Google's Privacy Policy.
2. Contact and booking requests
When you submit a booking or inquiry request, we collect:
- Name
- Phone number
- Email address
- Type of service requested
- Pickup and drop-off area
- Preferred date
- Number of passengers
- Preferred contact method
- Any additional details you provide in the message field
How We Use It
We use the information you provide solely to:
- Respond to your inquiry or booking request
- Coordinate and schedule your ride
- Follow up on your trip if needed
- Improve our website based on aggregated analytics
We do not use your information for marketing without your consent, and we do not send automated promotional emails.
Who We Share It With
We do not sell, rent, or trade your personal information. We do not share it with advertisers or data brokers.
The only third party that receives any data about your visit is Google Analytics, which processes anonymized usage statistics on our behalf as described above.
How We Store It
Booking requests and contact form submissions are stored in our internal records and used only to service your request. We retain this information for as long as needed to fulfill your booking and maintain records of our service history.
Your Rights
You can contact us at any time to:
- Ask what information we have about you
- Request correction of inaccurate information
- Request deletion of your information from our records
- Opt out of Google Analytics tracking (use Google's opt-out tool)
To make any of these requests, email us at info@handigodfw.com or call 469-323-9060.
Cookies
Our site uses cookies only through Google Analytics to track anonymous usage statistics. We do not use advertising cookies, tracking pixels, or session-recording tools. You can disable cookies in your browser settings at any time.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
Changes to This Policy
If we make material changes to this policy, we will update the date at the top of this page. We encourage you to review this page periodically. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this policy? Reach out directly:
- Email: info@handigodfw.com
- Phone: 469-323-9060